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What will ESO do about this?

MaverickConnor22b14_ESO
So just return today and about 4 days a person i had a falling out with months ago went ahead and Stole everything form my Bank, kick everyone form my guild and even change the message to something pretty bad
[snip]
Will ESo do anything about this person or is he gonna get scot free without any punishment what so ever?

[Edited to remove images]
Edited by ZOS_GregoryV on May 7, 2025 7:05PM
" The Night is Full of Wonders"
  • Veinblood1965
    Veinblood1965
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    Nothing unless you open a ticket most likely. That usually solves it. Possibly they may be able to get the items back but at least the person could be banned. Sorry your guild went through that.
    Edited by Veinblood1965 on May 7, 2025 12:13PM
  • JanTanhide
    JanTanhide
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    Maybe that person will see this Forum post. Let's hope so. And ZOS should absolutely ban that person.
  • MaverickConnor22b14_ESO
    Nothing unless you open a ticket most likely. That usually solves it. Possibly they may be able to get the items back but at least the person could be banned. Sorry your guild went through that.

    i did i was just wondering will they do anything at all
    " The Night is Full of Wonders"
  • vet7years
    vet7years
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    Did you leave your guild bank open? If you had a falling out with the person, why did you leave them access to the bank and access to that level where they could control players allowed into and out of the guild? Unless they are trusted officers, no one should have access to it unless you open it for a special reason. I mean it's crappy they did it but you really have no one to blame but yourself for leaving it open to them.
    Edited by vet7years on May 7, 2025 2:34PM
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    You are going to need a ticket in with customer service so they can investigate. In the ticket, please make sure to specify what happened and any permissions that may have been incorrectly tagged. That will help CS get as much info as they can to see how to best rectify this situation.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • Calastir
    Calastir
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    vet7years wrote: »
    Did you leave your guild bank open? If you had a falling out with the person, why did you leave them access to the bank and access to that level where they could control players allowed into and out of the guild? Unless they are trusted officers, no one should have access to it unless you open it for a special reason. I mean it's crappy they did it but you really have no one to blame but yourself for leaving it open to them.
    While it's easy to blame the victim, I'd rather just blame the one who abuses the trust they're given, don't you?
    Chaszmyr Do'Benrae (Dunmer Magsorc Vampire Infinity) ~ Dusk Doublespeak (Breton Magplar Werewolf) ~ Stan of Rimari (Nord Dragonknight Tank) ~ Bunto Kim Alhambra (Redguard Magplar Paladin) ~ Alicyankali (Argonian Magicka Necromancer Draugr Kin) ~ Gruuman Odinfan (Orsimer Magplar) ~ Boymans van Beuningen (Khajiit Stam Warden Bowzerker) ~ Flannelflail (Imperial Stamina Nightblade Brawler PVP) ~ Calastir (Altmer Stamina Dragonknight) ~ Sallystir (Bosmer Stam Warden Frostbite PVP) ~ Zalastir (Altmer Magicka Warden Ice Storm) ~ Capt Peach (Nord Stamcanist Crux Cannon) ~ PC EU ~ Flynt Westwood (Bosmer Magicka Dragonknight) ~ Chandu the Conjurer (Redguard Magcanist Rune Walker) ~ PC NA ~ since May 26th, 2021.
  • Reginald_leBlem
    Reginald_leBlem
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    Calastir wrote: »
    vet7years wrote: »
    Did you leave your guild bank open? If you had a falling out with the person, why did you leave them access to the bank and access to that level where they could control players allowed into and out of the guild? Unless they are trusted officers, no one should have access to it unless you open it for a special reason. I mean it's crappy they did it but you really have no one to blame but yourself for leaving it open to them.
    While it's easy to blame the victim, I'd rather just blame the one who abuses the trust they're given, don't you?

    There's a concept known as "last clear chance" where if someone didn't cause the bad thing that happened, but did have a clear opportunity to prevent it happening, they share culpability.

    In this case, yes the bad actor emptied the bank, kicked people, and made nasty remarks in MOTD.

    But if OP knew they had perms and had fallen out with them, OP should have removed the perms
  • Calastir
    Calastir
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    Calastir wrote: »
    vet7years wrote: »
    Did you leave your guild bank open? If you had a falling out with the person, why did you leave them access to the bank and access to that level where they could control players allowed into and out of the guild? Unless they are trusted officers, no one should have access to it unless you open it for a special reason. I mean it's crappy they did it but you really have no one to blame but yourself for leaving it open to them.
    While it's easy to blame the victim, I'd rather just blame the one who abuses the trust they're given, don't you?

    There's a concept known as "last clear chance" where if someone didn't cause the bad thing that happened, but did have a clear opportunity to prevent it happening, they share culpability.

    In this case, yes the bad actor emptied the bank, kicked people, and made nasty remarks in MOTD.

    But if OP knew they had perms and had fallen out with them, OP should have removed the perms
    If, if...we don't even know if OP ever gave them any permission. It may be a hacker. If not judiciary, still morally OP remains blameless.
    Chaszmyr Do'Benrae (Dunmer Magsorc Vampire Infinity) ~ Dusk Doublespeak (Breton Magplar Werewolf) ~ Stan of Rimari (Nord Dragonknight Tank) ~ Bunto Kim Alhambra (Redguard Magplar Paladin) ~ Alicyankali (Argonian Magicka Necromancer Draugr Kin) ~ Gruuman Odinfan (Orsimer Magplar) ~ Boymans van Beuningen (Khajiit Stam Warden Bowzerker) ~ Flannelflail (Imperial Stamina Nightblade Brawler PVP) ~ Calastir (Altmer Stamina Dragonknight) ~ Sallystir (Bosmer Stam Warden Frostbite PVP) ~ Zalastir (Altmer Magicka Warden Ice Storm) ~ Capt Peach (Nord Stamcanist Crux Cannon) ~ PC EU ~ Flynt Westwood (Bosmer Magicka Dragonknight) ~ Chandu the Conjurer (Redguard Magcanist Rune Walker) ~ PC NA ~ since May 26th, 2021.
  • valenwood_vegan
    valenwood_vegan
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    While folks play Judge Judy, eso forum edition...

    I'd just add that OP can post their ticket number here as often the forum staff are able to check on a ticket and provide an update. But the forums are not going to be able to resolve the situation yeah, hopefully support can do so.
  • Calastir
    Calastir
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    fortnite-item-shop.gif
    Chaszmyr Do'Benrae (Dunmer Magsorc Vampire Infinity) ~ Dusk Doublespeak (Breton Magplar Werewolf) ~ Stan of Rimari (Nord Dragonknight Tank) ~ Bunto Kim Alhambra (Redguard Magplar Paladin) ~ Alicyankali (Argonian Magicka Necromancer Draugr Kin) ~ Gruuman Odinfan (Orsimer Magplar) ~ Boymans van Beuningen (Khajiit Stam Warden Bowzerker) ~ Flannelflail (Imperial Stamina Nightblade Brawler PVP) ~ Calastir (Altmer Stamina Dragonknight) ~ Sallystir (Bosmer Stam Warden Frostbite PVP) ~ Zalastir (Altmer Magicka Warden Ice Storm) ~ Capt Peach (Nord Stamcanist Crux Cannon) ~ PC EU ~ Flynt Westwood (Bosmer Magicka Dragonknight) ~ Chandu the Conjurer (Redguard Magcanist Rune Walker) ~ PC NA ~ since May 26th, 2021.
  • hiyde
    hiyde
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    While I feel for the OP (none of us were there, so we don't know if the level of "falling out" they had rose to the need to remove all permissions of an officer) and I hope ZOS takes action, I also want to point out that those screenshots include words and phrases that wouldn't last 30 seconds if typed in a post here and also there's name & shame going on.

    @ZOS_Kevin
    Edited by hiyde on May 7, 2025 6:44PM
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    hiyde wrote: »
    While I feel for the OP (none of us were there, so we don't know if the level of "falling out" they had rose to the need to remove all permissions of an officer) and I hope ZOS takes action, I also want to point out that those screenshots include words and phrases that wouldn't last 30 seconds if typed in a post here and also there's name & shame going on.

    @ZOS_Kevin

    Fair point and we are removing those now, especially since they are not needed to understand the context here. Thanks for the callout!
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • ZOS_GregoryV
    So just return today and about 4 days a person i had a falling out with months ago went ahead and Stole everything form my Bank, kick everyone form my guild and even change the message to something pretty bad
    [snip]
    Will ESo do anything about this person or is he gonna get scot free without any punishment what so ever?

    [Edited to remove images]

    To back what Kevin said, the images in your original post have been removed, however, we have saved them and made sure to note that they are in regards to this thread. This will help our support team look into this matter further, and also ensure your post stays in line with the Community Rules.

    Regards,
    -Greg-
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • MaverickConnor22b14_ESO
    vet7years wrote: »
    Did you leave your guild bank open? If you had a falling out with the person, why did you leave them access to the bank and access to that level where they could control players allowed into and out of the guild? Unless they are trusted officers, no one should have access to it unless you open it for a special reason. I mean it's crappy they did it but you really have no one to blame but yourself for leaving it open to them.

    so do to teh inactive state i was in it gave him the lead, heck i even forgot he was in the guild to be honest
    " The Night is Full of Wonders"
  • MaverickConnor22b14_ESO
    So just return today and about 4 days a person i had a falling out with months ago went ahead and Stole everything form my Bank, kick everyone form my guild and even change the message to something pretty bad
    [snip]
    Will ESo do anything about this person or is he gonna get scot free without any punishment what so ever?

    [Edited to remove images]

    To back what Kevin said, the images in your original post have been removed, however, we have saved them and made sure to note that they are in regards to this thread. This will help our support team look into this matter further, and also ensure your post stays in line with the Community Rules.

    Regards,
    -Greg-

    i see sorry about that just surprise return form a long hiatus and 4 days ago that had happen, it was just mess up and was hoping someone could inform me about weather ZoS could or would do anything about it, wasnt sure if this level of action they did was enough for ZoS to care or want to handle it.
    " The Night is Full of Wonders"
  • hiyde
    hiyde
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    This sheds new light.

    When a GM is gone for an extended period without passing leadership to an active member, there comes a point where someone can grab control of the guild, fair and square. At that point, they are the boss and are free to empty the guild bank and remove members (horrible behavior, but allowed). I'll be surprised if ZOS returns any of the items.

    I do think the player in question should get significant punishment for what they typed in the MOTD. That's a clear violation of TOS.
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • RebornV3x
    RebornV3x
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    Had something like this happen in 2019 and they got off scot free luckily it was only 300k gold and a bunch of junk in the guild bank I mass reported the person screenshot the bank history etc and I don't think they were ever banned and never got my 300k back hope its different in your case.
    Xbox One - NA GT: RebornV3x
    I also play on PC from time to time but I just wanna be left alone on there so sorry.
  • MaverickConnor22b14_ESO
    RebornV3x wrote: »
    Had something like this happen in 2019 and they got off scot free luckily it was only 300k gold and a bunch of junk in the guild bank I mass reported the person screenshot the bank history etc and I don't think they were ever banned and never got my 300k back hope its different in your case.

    i feel like that unfair, but hopefully something is done
    " The Night is Full of Wonders"
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