Maintenance for the week of June 9:
• PC/Mac: No maintenance – June 9
• ESO Store and Account System for maintenance – June 11, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
• PC/Mac: No maintenance – June 9
• ESO Store and Account System for maintenance – June 11, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
How long does it take for technical assistance? (Ticket 250602-002965 )
xNEWKY007x
Soul Shriven
Hi, I accidentally deleted my main character as I was distracted while removing some of my unused characters.
I have submitted a ticket a few days ago to get some support to hopefully recover my character, but I haven't had any response.
How long does it take to get support?
Ticket Number: 250602-002965
Edited by xNEWKY007x on June 6, 2025 4:59PM I have submitted a ticket a few days ago to get some support to hopefully recover my character, but I haven't had any response.
How long does it take to get support?
Ticket Number: 250602-002965
0
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freespirit✭✭✭✭✭
✭✭✭Likely they are quite busy with the fact the new content just dropped and plenty of requests for help.
Just keep an eye on your emails and whatever you do, don't put in any new tickets, as that will put you to the back of the queue.
Reply to the automated responses, restating your problem until you get an actual human replying to you.
It can be a lengthy, slow and frustrating experience unfortunately, plus it is coming up to the weekend too! 😕When people say to me........
"You're going to regret that in the morning"
I sleep until midday cos I'm a problem solver!1
