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no response on my open ticket

yNiriel
yNiriel
✭✭✭
I have an open ticket about a ban for no reason and I haven't received a response to this day.
What should I do?
  • ZOS_Kevin
    ZOS_Kevin
    Community Manager
    Do you have a ticket number available? We can check in with customer service.
    Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter
    Staff Post
  • yNiriel
    yNiriel
    ✭✭✭
    ZOS_Kevin wrote: »
    Do you have a ticket number available? We can check in with customer service.
    Hello ty for your response
    The ticket number is 250430-001356
    Edited by yNiriel on May 2, 2025 9:42PM
  • Stridig
    Stridig
    ✭✭✭✭✭
    ZOS_Kevin wrote: »
    Do you have a ticket number available? We can check in with customer service.

    Can you also check on
    250502-003729
    Unable to load skin
    Can't even get the launcher installed to get the game installed. No files to delete and reinstall because I can't get that far.
    Enemy to many
    Friend to all
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @yNiriel

    I sent you a PM regarding your ticket.

    @Stridig

    I have contacted you via PM regarding your ticket.
    Staff Post
  • Stridig
    Stridig
    ✭✭✭✭✭
    @yNiriel

    I sent you a PM regarding your ticket.

    @Stridig

    I have contacted you via PM regarding your ticket.

    Thanks. I'm all good now. I actually had to change my power option in the control panel to power saver mode to get things working. It's dumb, but it worked.
    Enemy to many
    Friend to all
  • yNiriel
    yNiriel
    ✭✭✭
    @yNiriel

    I sent you a PM regarding your ticket.

    @Stridig

    I have contacted you via PM regarding your ticket.

    Ty! I'm still waiting and very sad to lose all the event stuff...
    Edited by yNiriel on May 3, 2025 3:05PM
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